This post defines exactly how to set up the HelpDesk ticket system utilizing the Softaculous installer in cPanel.
You can have HelpDesk up and running on your internet site in minutes by using the Softaculous application installer in cPanel.
To set up HelpDesk making use of Softaculous, adhere to these actions:
- Log in to cPanel.
If you do not know just how to visit to your cPanel account, please see this post.
- In the SOFTACULOUS APPLICATION INSTALLER area of the cPanel residence display, click any of the choices under Categories. The Softaculous installer page shows up.
It does not matter which alternative you click under Groups. Every one of them start the Softaculous installer.
- In the Look message box, type helpdeskz and then press Get in.
Additionally, you can utilize the navigating pane on the left side. To do this, click Client Support, and afterwards click HelpDesk.
- Click Install. The installation page shows up.
- In the Pick Procedure listing box, choose the protocol.
If you have an SSL certificate mounted on your website, select https:// or https://www. If you do not have an SSL certification installed on your site, pick http:// or http://www.
- In the Choose Domain checklist box, pick the domain name for installation, or approve the default worth.
- In the In Directory message box, type the directory site where you wish to install the application, or approve the default worth.
If you want your domain to go directly to the application, see to it the In Directory message box is blank.
- In the Admin Username text box, type the manager username.
- In the Admin Password text box, kind the administrator password.
Make certain that you choose a solid password! The Softaculous installer offers a position for your password'’ s toughness, and turns green when the password is solid. Conversely, you can click the icon next to the Admin Password text box, as well as Softaculous creates a strong, arbitrary password for you.
- Click the icon to increase Advanced Options.
- In the Data source Name message box, type the name of the data source to produce for the application, or approve the default worth.
- In the Table Prefix message box, kind the database table prefix, or accept the default worth.
- If you do not intend to get e-mail notices when application updates are offered, pick the Disable Update Notifications Emails check box.
A2 Organizing highly suggests that you get e-mail alerts when application updates are available. Keeping your website upgraded aids prevent unauthorized access efforts as well as information loss.
- To automatically update the application when updates are offered, choose the Car Upgrade check box.
- In the Backup Location checklist box, you can choose a location to keep application back-ups.
- In the Automated backups checklist box, you can select whether Softaculous makes periodic backups of your application.
- In the Backup Turning listing box, you can select just how often Softaculous overwrites the oldest back-up documents with a new back-up data.
- To obtain website configuration info after the setup is total, type an e-mail address in the Email installment details to message box.
- Review the setup options and setups, and then click Install. When setup is full, Softaculous provides details regarding the application'’ s arrangement.
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